MADE IN USA
No payment required until you approve the artwork!

FAQS


Quality
How do we know that magnets offered by you are of genuine quality?

Don’t get fooled away by the concept of thicker magnets. Most of the magnet manufacturers produce magnets with higher rubber content and lesser magnetic material and charge higher. However, we offer ONLY THICKER MAGNETIC MATERIAL at COST EFFECTIVE PRICES. Also, all our magnets are MADE IN USA using high quality magnetic material.

Art Set Up and Design
Would you help us with art set up and design?

We offer FREE ART SET UP and FREE DESIGN on all products. This means our clients can inch towards their dream in a very grand way without having to shell out anything extra! Also, we offer unlimited revisions on products.

Price Guarantee
Do you offer price guarantee?

Yes, we do offer 110% lowest price guarantee and 10% refund is made if someone can prove even lower charges on the product of same size on our competitor website.

Shipping
What shipping facilities do you offer?

We offer FREE SHIPPING (2-4 Business days), Fed EX, and Standard Overnight shipping.

Do you offer drop shipping?

Yes. When an order is shipped to multiple locations, the largest order charge to one location will be considered as free shipping. There will be extra shipping charges to any additional location.

Turnaround Time
How soon will I receive my order?

We usually start production after seeking confirmation on artwork and fulfilling all payment related formalities. Most of our products are shipped within 2-7 business days. We also offer Standard Overnight Shipping on hush-hush orders.

Charges
Do you charge additionally other than prices indicated on the website?

As you can see and believe, we only charge clients the amount, which is reflected on the website after completing online purchase. We strictly adhere to NO HIDDEN CHARGES policy.

Do you charge sales tax separately?

No. Sales tax is included in all product prices, and you don’t need to shell out anything towards the same.

Payment
How do you receive the payment?

We receive payment through credit card/debit card, and pay pal. Clients can pay us through Discover, American Express, and Visa cards.

Colors
Do you provide vast color choices?

Yes. PMS color matching is offered on all products, also four color process is offered on all products. This means you can get your products imprinted with any unlimited colors for free.

Do you charge extra for more colors?

No, we don’t charge extra for colors.

Do you offer exact color match on products as the artwork?

We try to recreate the exact color tone on the final products as supplied with art work. Color accuracy cannot be granted on all products due to varied printing process.

Do you have a reprint policy?

Magnets Buddy will only offer reprint, if the colors on product is distorted beyond the expected color range. We also offer reprint caused due to printing errors such as text or images moving out of the imprint area, spelling mistakes, etc.

It is a client’s responsibility to ensure that all information imprinted on artwork is accurate as per their expectations –name, logos, spellings, taglines, numbers, etc. Magnets Buddy will not be responsible for any incorrect information imprinted on the magnet.

Shapes and Sizes
Do you offer magnets in different sizes and shapes?

Yes. We do offer magnets in different sizes and shapes. For more detailed introduction feel free to browse through the size chart and shaped magnets.

Categories
Do you offer magnets for all categories of business?

Yes. We do offer magnets for most of the well-known business categories. We offer more than 1000 easily customizable promotional / personal magnets to choose from. If you cannot find the magnet that best represents your business or requirements, then write to us at info@magnetsbuddy.com.

Quantities
Can I order magnets <50 or more than 10000?

The standard quantity set for all products largely vary. The smallest quantity available for most of the products is 100 (celebration magnets) and 500 (promotional magnets). If you wish to order more than a quantity mentioned on the website, then feel free to call us on 855-502-8339 [855-50BUDDY].

Refund
Do you offer refund on all damaged products?

Yes, we do offer refund on products, which are damaged due to erroneous handling during production and shipping. For any other issues independent of magnetsbuddy.com, the discounts are not generally offered. Please contact our customer services at 855-502-8339 [855-50BUDDY] to know more.


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Faqs

How do we know that magnets offered by you are of genuine quality?

Don't get fooled away by the concept of thicker magnets. Most of the magnet manufacturers produce magnets with higher rubber content and lesser magnetic material and charge higher. However, we offer ONLY THICKER MAGNETIC MATERIAL at COST EFFECTIVE PRICES. Also, all our magnets are MADE IN USA using high quality magnetic material.

What shipping facilities do you offer?

We offer FREE SHIPPING (2-4 Business days), Fed EX, and Standard Overnight shipping.

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